For the best experience, we recommend purchasing through our official website or our Amazon brand store.

• Orders from our website or Amazon: Eligible for full official support, including returns, exchanges, and product assistance.
  
• Orders from other platforms: If you purchased from another retailer or third-party platform, please contact the original seller for support. We are happy to provide guidance, but final warranty and service are handled by the original platform.
  

We are committed to providing excellent service to all our customers. If you have any questions, our customer support team is always ready to assist you.